Pre-Visit Information

Referrals, Insurance, and Financial Aid 

Before scheduling an appointment in the Division of Speech-Language Pathology, a healthcare provider must submit a referral to us and to the family’s insurance company.

Families are encouraged to check with their insurance company regarding benefits and authorization requirements before their child’s first appointment. Our insurance specialists are available for assistance. We also provide families with written information to help them in working with their insurance company.

Cincinnati Children’s is committed to providing services to all children, regardless of the ability to pay. Financial assistance is available by contacting one of our financial counselors at 513-636-0201.

Attendance

We are committed to helping as many children as possible and to providing the best service that we can to each one. This can only be done if all appointments are kept, including the first one − the evaluation.

We want all patients to make progress and meet therapy goals. However, a child’s success is dependent on consistent attendance in therapy.

Our attendance policy is as follows:

• If an evaluation appointment is not kept and not canceled, we will not be able to reschedule it without another referral from the physician.
• If a therapy appointment is not kept and not canceled, this may be the basis for termination of therapy.
• Frequently canceled therapy appointments (more than one canceled visit for every eight visits scheduled) will be the basis for termination of therapy. We will not be able to reschedule therapy without another physician referral.