Cincinnati Center for Eosinophilic Disorders
Patient Stories | Chayce and Keegan and EoE

Giving Back for Patients with Rare Disease of the Esophagus

Shay will never forget her family’s first visit to Cincinnati Children’s nearly two decades ago. 

Her son, Chayce, was diagnosed with eosinophilic esophagitis (EoE), a rare disease of the esophagus, at the age of 5. EoE typically shows up in young babies who have lots of spitting up and vomiting, but it can also emerge in teens or young adults who are unable to swallow and get food stuck in their esophagus.

“We went through a lot of gastroenterologists [back home] in Michigan,” Shay said. “Chayce got diagnosed at a local hospital that put him on formula as a baby. We kept trying to introduce food, but he would get sick.”

She and her husband, Marc, decided to take matters into their own hands. They began researching the condition to find someone who could care for their son. Shay kept hearing about Cincinnati Children’s and reached out to Philip E. Putnam, MD, to see if help was possible.

“I will never forget that first visit,” Shay said. “Marc and I were both so overwhelmed when we went to Cincinnati. As a parent who was new to this complex disease, I couldn’t comprehend that I couldn’t feed my child.”

Driving from Michigan to Cincinnati can take more than five hours. Making that trip with three children for regular doctors’ visits for a chronic condition can make it even more challenging, but Shay knew they made the right decision when she and Marc first met with Dr. Putnam and his team to learn about their options for Chayce’s care.

“They were so wonderful,” Shay said. “As we were going through his history, they kept sharing that yes, they have seen this before and yes, it is treatable. We felt like we were being heard. That day I was able to unload years’ worth of stress. I could finally explain how our child had been suffering.”

Chayce continued to be evaluated by other specialists including Pablo Abonia, MD, an allergist, as well as experts from immunology, rheumatology and genetics. By the time Dr. Putnam recommended a feeding tube, the family was so comfortable with the care Chayce was receiving they were confident it was the right step in his care.

When Chayce’s younger brother, Keegan, started experiencing similar symptoms a few years later, he was immediately seen at Cincinnati Children’s. And when Keegan needed his own feeding tube placed at the age of 6, Shay felt comforted by the experience of having been there before.

“While putting in the tube felt big and scary at the time, today it’s such an ordinary part of our lives,” Shay said. “You find your normal and what works for you. We’ve had our ups and downs but we know that the care team understands our boys’ challenges and successes.”

It didn’t take long for Chayce and Keegan to start feeling better.

"The care team got us to a point where our children’s lives were changed,” Shay said. “They could get their full nutrition like they could never do before. The change we saw in our sons is why we kept traveling back to Cincinnati.”

No Symptom Unchecked

Cincinnati Children’s has been a destination for families seeking EoE care for decades. It was one of the first hospitals to offer a nationally recognized center for this rare disease in a single location. Led by Marc Rothenberg, MD, PhD, Margaret Collins, MD, and Dr. Putnam, the team of collaborating experts spans across allergy and immunology, pathology, and endoscopy, respectively. This multidisciplinary approach has proved critical for effective EoE treatment in patients like Chayce and Keegan.

“Part of the challenge with EoE is you’re dealing with a lot of overlapping problems,” Dr. Abonia said. “We are tasked with dealing with the totality of symptoms like food allergies, hives, eczema and more that affect these patients more than they do other children.”

Fortunately, Cincinnati Children’s helped Chayce and Keegan in managing this multidisciplinary care. They did so in a way that worked for the whole family, especially given the alternative of seeing half a dozen specialists across different sites in Michigan.

“It’s important to find a team that can take care of not just your child but your family,” Shay said. “Having a whole team at your disposal makes a difference in this disease. Cincinnati Children’s brings us phenomenal physicians and we are comfortable working with everyone on the team.”

Broadening Research Impact with CURED

Given her experience finding care for her sons, Shay knew she had to do something more to support other children with EoE and their families. She sought connections with other parents of children with EoE who wanted to find a way to raise awareness and accelerate a cure for the disease.

These discussions led Shay to the CURED Foundation, which donates 100% of its funds directly to research, including through the Rothenberg CURED Laboratory at Cincinnati Children’s. Shay and the other parents set to work planning a bowling event to raise money for CURED—an event that ran for 11 years and raised hundreds of thousands of dollars for the foundation.

“I feel like it’s my part in pushing this disease toward a cure, and the only way to a cure is through research,” Shay said. “If we sit here and do nothing, we’re not going to get there. Working with CURED has been a therapy for me because I’m a small part of the foundation, but they have given so much to Cincinnati Children’s.”

Shay now provides leadership for CURED through web services, conference planning and fundraising assistance, especially for the CURED Research Conference and Patient Education Program held at Cincinnati Children's, which is a continued partnership for over 10 years. Supporting the conference has become a family affair, with Chayce, Keegan, Marc and Savana, Chayce and Keegan’s older sister, joining in the planning and set up.

The research supported by the CURED Foundation has rapidly improved the lives of patients with EoE, including through the first FDA-approved drug for EoE, Dupixent. Cincinnati Children’s played a critical role in the development of this medication by hosting clinical trials on-site.

“Research has had a direct and highly consequential impact for patients with EoE,” Dr. Abonia said. “Up until a couple of years ago, there were no FDA-approved therapies and families had to rely on dietary restrictions, steroids or feeding tubes. Now, patients have medication options that can give patients with even severe disease a more normal life.”

Care for a Lifetime

Chayce and Keegan are now at a very stable point with their EoE. While they still have the disease and live with it every day, they aren’t sick every day. At 22, Chayce works with the elderly in Michigan and enjoys fishing and woodworking in his free time. Keegan, now 17, is set to graduate high school next year and loves bowling, basketball and music.

One challenge Chayce and Keegan are working through is the transition of care to adult providers to continue to manage their symptoms. Through her work with the CURED Foundation, Shay knew the family should start these conversations early. Once again, Dr. Putnam came through with local recommendations for an adult provider in Michigan for Chayce and Keegan.

“Dr. Putnam helped us find a doctor familiar with the boys’ treatment protocols,” Shay said. “We’ve seen her once a year for a few years so she can get familiar with Chayce and Keegan.”

While the change has been smooth medically, transitioning care has been a different challenge emotionally.

“It’s been very hard,” Shay said. “Cincinnati Children’s has been like a second home to us. Our boys have been so comfortable in Cincinnati, but they believe and trust in their care team so much that as they get referred to new providers, I know they will be okay.”

Through this experience, Shay continues to work with other families who are going through the same things her family has since Chayce’s diagnosis as a young child.

“This is not the life that I thought I’d have, that my kids would have this disease or that this is what I’d be working on,” Shay said. “But every day thinking through how I can help cure the disease that has forever changed our family is why I do the work I do.”

(Published March 2025)