Florence Primary Care
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Cincinnati Children's offers a variety of ways to connect, including 24/7 phone coverage, video visits, and MyChart messaging for existing patients.
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Existing Patients

Important News for Families

Our Florence location is moving this spring to Cincinnati Children’s Union – located at 2015 Children’s Way off U.S. 42 in Union. Our last day in the Florence office will be Thursday, May 1. The office will be closed on Friday, May 2 and Saturday, May 3. Our 24-hour nurse line and provider on call will be available.
 
The new Union office will open on Monday, May 5 at 8 am. All appointments scheduled for May 5 and after will be automatically updated to the Union location. We will have the same phone number and providers.
 
Stop by to see our Union location during a Community Open House on Friday, April 25 from 3–5 pm.
 
If you have questions, please ask our staff during your visit or call our office.
Cincinnati Children's Florence
Primary Care

Florence Primary Care

Primary Care Hours

  • M8am - 7pm
  • Tues-W8am - 5pm
  • Thurs8am - 7pm
  • F8am - 5pm
  • Sat8am - 12pm
  • SunClosed
  • HolidaysClosed

After-Hours and Remote Care

Call Our Office 24/7

Current patients can contact us any time, day or night. We have nurses or other providers available 24/7 to help you decide if you need an appointment or can treat your child at home.

MyChart

Existing patients can use MyChart for secure messaging with providers, prescription refills and more.

Telehealth Visits with Our Providers

Our office also offers telehealth video visits with our providers for certain conditions for current patients. Ask your provider if a remote appointment may work for you.

Video Urgent Care

Sometimes, you need care right away, but can’t get to the pediatrician. CincyKids Health Connect can help you access urgent care 24/7 with video visits from your smartphone or computer. No appointment is required.