Core Concepts

Our philosophy of family-centered care is based on four core concepts:

Dignity and Respect

We listen to and honor the perspectives and choices of our patients and their families. We incorporate their knowledge, beliefs, values and experiences into our care plan. In return, patients and their families listen to and honor our practitioners’ knowledge, expertise and skill.

Information Sharing

Effective family-centered care comes from clear communication among patients, doctors and parents. Medical professionals share complete and unbiased information with patients and families, and the patients and families share honest, complete information about the patient’s current condition. All team members receive timely, complete and accurate information during the care process. The hospital is committed to transparency as an organization – sharing the bad as well as the good – because that is an important way to deliver better care, and it’s the right thing to do.

Participation

We encourage patients and their families to participate in making care decisions during treatment. They may participate at the decision-making level where they’re most comfortable and where it benefits the team as a whole the most.

Collaboration

The leadership at Cincinnati Children’s works with patients and their families to develop policies, programs and evaluation strategies that make our care delivery services more effective.