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Urgent Message Notification system for community providers

Community providers and staff can now opt-in to a new Urgent Message Notification System. It enables Cincinnati Children’s to communicate same-day, urgent information using SMS text messaging.

To Opt-In to Urgent Messages please submit the following information. You will receive a ‘welcome message’ after registration (please allow 1-2 business days for processing). You can Opt-Out at any time.

Our definition of ‘urgent’ is very narrow. It includes same-day system events that could disrupt patient care or flow of patient information. Examples that would generate an urgent text notification are:

unexpected site closures (and re-opening)
network outages impacting the flow of patient information
extreme inpatient or emergency room census affecting patient flow

While we cannot predict the future, we estimate the maximum need for urgent communication as 1-2 times/month.

Send questions to therese.martin@cchmc.org

* First Name

* Last Name

* Mobile Number with area code

Organization Name

* Organization telephone number (with area code)

* Email address (in case we need to reach you)

Record Type

Owner ID

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All visitors to the Cincinnati Children’s website are being provided access to the website, free of charge, subject to the following terms and conditions. By using this website, you signify your acceptance of our legal disclaimer and privacy statement (each may be amended at any time) and your agreement to adhere to these terms and conditions. Check back for updates to our legal disclaimer and privacy policy.

Privacy Policy

Cincinnati Children’s respects the privacy of all its constituents. We are subject to the Liability Disclaimer, Copyright and Privacy Policy of Cincinnati Children’s Hospital Medical Center. We will not sell or provide personally identifiable information to outside parties. Using this service you volunteer personal information to Physician Outreach & Engagement (PO&E) Department. The information that you provide may be used by PO&E in the following ways:

For disruptions to normal business that could negatively impact patient care or the flow of patient information
At the request of Children’s Hospital leadership when urgent communication is deemed necessary and beneficial

The personal information that you provide will be available to PO&E for urgent communication and NOT made available to other areas of the organization without your permission.

Use of this data for any other purpose including, but not limited to, reproduction and storing in a retrieval system by any means or using the information for any commercial or political mailings is strictly prohibited.

If you wish to stop receiving (Opt-Out) of the Urgent Text system from Cincinnati Children’s, you can reply to any text received with the following terms: ‘Stop’, ‘Unsubscribe’, ‘Quit’, ‘Stopall’, ‘Cancel’, ‘End’. You may Opt-In again at any time by typing: ‘Start’

If you wish remove your information from the database, you can email physicianservices@cchmc.org and we will remove your mobile number from the system. You’re your number is removed, you cannot easily Opt-In as mentioned above. Instead, you will have to resubmit your data using the online form. You cannot remove yourself from our database, but you can remove your mobile number if desired.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact us at physicianservices@cchmc.org.

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