I am the Chief Quality Officer and the Co-Director of the James M. Anderson Center for Health Systems Excellence at Cincinnati Children’s Hospital Medical Center and Professor of Pediatrics at The University of Cincinnati College of Medicine. I was awarded the Michael and Suzette Fisher Family Chair for Safety at Cincinnati Children’s Hospital Medical Center. I focus on the strategic goals of Cincinnati Children’s to improve all aspects of care, including safety, outcomes, experience, affordability and population health. My research and national impact focus on high reliability, large scale healthcare safety and lean culture transformation. I have taught all over the United States and in more than a dozen countries. I have led or served on multiple national initiatives including the National Steering Committee for Healthcare Safety.

My research has been published in quality journals, such as Journal of Paediatrics and Child Health, Kidney International, The Joint Commission Journal on Quality and Patient Safety, Journal of the American Medical Association, and Pediatrics.

In 2018, I received the Cincinnati Children’s Faculty Awards: Clinical Care Achievement Award. Also in 2018, I received the Fulbright Specialist Program, USA-Australia Exchange, US Department of State, Bureau of Educational and Cultural Affairs.

I was one of the founders of the Children’s Hospital Solution for Patient Safety (SPS) and now serve as the Strategic Advisor. This network of more than 140 children’s hospitals across the United States and Canada is collaborating to eliminate all harm for both patients and staff.